1. Information We Collect

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We may collect and process the following information:

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• Personal details – name, email address, phone number, and billing information.

• Booking details – session dates, topics, and notes you choose to share during our mentoring/coaching calls.

• Technical data – IP address, browser type, device information, and site usage data collected through cookies.

• Payment information – processed securely via our payment provider (e.g., Stripe, PayPal, or Wix Payments). We do not store your card details.

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2. How We Use Your Information

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We use your information to:

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• Deliver and manage our mentoring/coaching services.

• Process payments and issue invoices.

• Send booking confirmations, reminders, and relevant service updates.

• Respond to your enquiries and provide customer support.

• Improve our website, services, and user experience.

• Comply with legal obligations.

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3. Legal Basis for Processing

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We process your personal data under the following legal grounds:

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• Contract – to provide the services you have booked.

• Consent – when you opt-in to receive marketing communications.

• Legal obligation – to meet legal and tax requirements.

• Legitimate interests – to improve our services and respond to enquiries.

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4. Data Sharing

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We do not sell your personal data.
We may share your data with:

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• Service providers – such as payment processors, booking platforms, and email service providers, strictly for service delivery.

• Legal authorities – if required by law.

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5. Data Retention

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We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., 6 years for tax purposes in the UK).

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6. Your Rights

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Under UK data protection law, you have the right to:

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• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data (in certain circumstances).

• Object to or restrict processing.

• Withdraw consent where processing is based on consent.

• Request data portability.

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You can exercise your rights by contacting us at info@radprepuk

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7. Cookies

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Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but some site features may not work correctly.

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8. Security

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We take appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

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9. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email:   info@radprepuk.com